Resume

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Experience

 

Zebra Technologies

July 2020 - Present
Remote

Senior Manager, User Experience

  • Lead UX and Design Operations for a $3B Enterprise hardware and software business.

  • Institutionalized a global DesignOps practice to drive higher performance and efficiencies across a software suite of 160+ applications.

  • Initiated and implemented a Design System supporting multiple business units.

  • Lead initiatives around Gen AI, LLM, and Machine learning for retail associate software and image recognition workflows.

  • Established governance processes for the Design System team.

  • Manage a team of 15 (7 designers, 8 front end developers) globally (US, UK, India).

  • Brief C-suite on business challenges, technology shifts such as Generative AI, Augmented Reality, Voice Interaction.

  • Mentor and manage designers growth and performance.

  • Organized Lean UX cross functional workshops and user journey mapping sessions.

  • Conducted UX research and usability testing with customers and end users.

  • Worked with Product Management to integrate product analytics and KPI’s for UX/product using Pendo.

Security
scorecard

Nov 2019 - Apr 2020
New York, NY

Director of User Experience

  • Lead a 4 person UX team at this cybersecurity SaaS startup.

  • Recruited new hires for design and research roles.

  • Supported design as an individual contributor while managing projects across multiple Agile squads.

  • Incubated the design process in a tech focused organization that had no centralized design team.

  • Conducted user research with customers and end users. Managed OKRs for quarterly goals.

  • Performed a comprehensive audit on UX patterns as the basis for a design system roadmap.

  • Organized tools and processes across a global remote team.

DataCubed HEalth

Aug 2016 - Nov 2019
Brooklyn, NY

Chief Technology Officer

  • Managed an 18 person tech, product and design organization at this 40 employee healthtech startup building an iOS, Android and web SaaS platform for patients in clinical trials.

  • Acquired deals with top 20 pharma clients by acting as the primary tech and product stakeholder in all customer meetings.

  • Architected back end systems and product requirements. Created short term and long term product roadmaps in conjunction with Chief Commercial Officer.

  • Restructured company SDLC process including QA.

  • Standardized Agile ceremonies (sprint planning, standups, retrospectives, roadmap discussions)

  • Coordinated regulatory issues and responses around GDPR, HIPAA, FDA CFR 11, Privacy Shield, and other privacy issues

Director of Product and Design

  • Joined the company as the first UX designer.

  • Built interactive prototypes and wireframes to test designs.

  • Hired and mentored a 6 person design and research team.

  • Received a 2019 IxDA Interaction Design award for our platform.

  • Architected all product features in collaboration with teams.

zebra technologies

(Acquired Motorola Solutions)

Sept 2007 - Aug 2016
Holtsville, NY

Manager, User Experience

  • Transitioned to full time UX Designer as part of Zebra acquisition of Motorola Solutions enterprise business in 2014.

  • Lead enterprise UX projects across Android, desktop applications, and embedded devices.

  • Worked with a global remote team across multiple time zones.

  • Developed wireframes, prototypes, and final design assets.

  • Supported global design systems and operations across a 20+ person UX organization.

  • Managed internal designers and external agencies to support larger design and development efforts.

  • Established key projects around data analytics and dashboards.

  • Advocated at company events and trade shows for the importance of UX design within the company.

  • Partnered with channel partners to provide design systems to enable large scale efficiencies across our product ecosystem.

Senior Staff Industrial Designer

  • Supported designs across over a dozen enterprise products including mobile computers, scanners and apps.

  • Worked closely with product and engineering teams to design award winning devices.

  • Prepared prototypes for usability testing and research.

  • Incubated advanced concepts around Virtual Reality (VR) Augmented Reality (AR) and 3D scanning/Depth sensing as part of the company Innovation team.

 

Virginia Polytechnic Institute and State University (Virginia Tech), Blacksburg, VA

Bachelor of Science in Industrial Design

Education

 

Specializations: User Experience, Product Management, Agile Software Development

UX: Sketch, Zeplin, Figma, Invision, Proto.io, Principle,  Adobe Creative Suite

Software: HTML, CSS, SASS, LESS, React, iOS, Android, Responsive Web, AWS, Python, PostgreSQL, Github, JIRA, Agile Scrum, SaFE

Platforms: Responsive Web, Windows Desktop, iOS, Android

Skills

 

Achievements

20+ Professional Design Awards:

2019 IxDA Interaction Design Finalist: Datacubed Sidekick

Zebra DS3600 Awards:
2017 Australian Good Design Award
2017 iF Design Award
2016 Red Dot Award

Zebra TC70 Awards:
2016 Red Dot Award
2016 iF Design Award

Motorola MP6000 Awards:
2014 iF Design Award
2014 Good Design Selection

Motorola DS4800 Awards:
IDEA 2014 Finalist
2014 Australian Good Design Award
2014 Red Dot Award
2014 iF Design Award
2014 Good Design Award
2014 Core 77 Award - Runner up, Equipment

Motorola MC95 Awards:
2010 Australian Good Design Award
2010 Red Dot Award
2010 Good Design Award
IDEA 2010 Finalist
ID Magazine 2010 Best in Category Honorable Mention  

2006 International Housewares Association Student Design Competition

10 Granted US Patents: D634744, D629001, D645009, D710362, D709888, D716725, D736707, D804482, D822027, D835576